Patient Coordinator - Front Desk & Care Experience

ivyhealth; Linden (MI); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Full benefits package

Generous PTO

Paid holidays

Bonus incentive opportunities

Job summary

Ivy Health is seeking a Patient Coordinator in Linden, MI to support clinic operations and deliver exceptional patient experiences. You will greet patients, schedule, handle calls, verify insurance, obtain authorizations, and assist with payments, ensuring smooth daily clinic performance.

The role emphasizes teamwork, reliability, and a patient-first mindset within a growing outpatient health services network.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greeting and checking-in patients.
• Scheduling appointments.
• Answering incoming phone calls.
• Verifying insurance coverage.
• Obtaining necessary authorization.
• Collecting payments.
• Processing new patients.
• Helping the clinic maintain optimal performance.

Skills

Administrative experience

Time management

Multi-tasking

Customer service mindset

Proactive attitude

Tools

Microsoft Office

Job description

Ivy Health is seeking a Patient Coordinator in Linden, MI to support clinic operations and deliver exceptional patient experiences. You will greet patients, schedule, handle calls, verify insurance, obtain authorizations, and assist with payments, ensuring smooth daily clinic performance.

The role emphasizes teamwork, reliability, and a patient-first mindset within a growing outpatient health services network.