Patient Experience Coordinator | Growth & Benefits

ivyrehab; Highland Park (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Best Employer

Mentorship

Professional development

PTO & holidays

Bonus incentives

Hospital partnership collaboration

Empowering values

Job summary

Ivy Rehab for Kids in Highland Park, IL seeks a Patient Coordinator to be the frontline of our clinics, greeting patients, scheduling, answering calls, and ensuring smooth day-to-day operations.

You will verify insurance, obtain authorizations, collect payments, process new patients, and collaborate with clinicians to deliver excellent patient experiences in a supportive, growth-oriented environment.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients and schedule appointments.
• Answer incoming phone calls and verify patient information.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patients.
• Support clinic operations and help maintain performance.

Skills

Administrative experience

Microsoft Office

Time management

Multi-tasking

Self-motivation

Adaptability

Eagerness to learn

Patient focus

Tools

Microsoft Office

Job description

Ivy Rehab for Kids in Highland Park, IL seeks a Patient Coordinator to be the frontline of our clinics, greeting patients, scheduling, answering calls, and ensuring smooth day-to-day operations.

You will verify insurance, obtain authorizations, collect payments, process new patients, and collaborate with clinicians to deliver excellent patient experiences in a supportive, growth-oriented environment.