Patient Experience Coordinator — Growth, Mentorship, Benefits

ivyhealth; Zion Crossroads (VA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Best Employer

Mentorship

Career Development

Incentives

PTO & Holidays

Benefits Package

Job summary

Ivy Rehab for Kids in Zion Crossroads, VA is seeking a Patient Coordinator to greet patients, schedule appointments, verify insurance, and handle payments. This full-time role collaborates with clinicians to ensure smooth patient flow and outstanding service.

Ideal candidates have at least 2 years of healthcare administrative experience, strong MS Office skills, and a proactive, patient-centered approach. Ivy Rehab offers growth, mentoring, and a supportive team environment.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency with Microsoft Office applications (Excel, Word, Outlook).
• Strong time management and multitasking in a fast-paced environment.

Responsibilities

• Greet and check-in patients and schedule appointments.
• Answer incoming calls and verify insurance coverage.
• Obtain necessary authorizations and collect payments.
• Assist with processing new patients and maintaining clinic operations.
• Collaborate with clinicians to ensure high-quality patient care.

Skills

Administrative experience

Microsoft Office

Customer service

Time management

Tools

Excel

Word

Outlook

Job description

Ivy Rehab for Kids in Zion Crossroads, VA is seeking a Patient Coordinator to greet patients, schedule appointments, verify insurance, and handle payments. This full-time role collaborates with clinicians to ensure smooth patient flow and outstanding service.

Ideal candidates have at least 2 years of healthcare administrative experience, strong MS Office skills, and a proactive, patient-centered approach. Ivy Rehab offers growth, mentoring, and a supportive team environment.