Patient Experience Coordinator — Full Benefits & Growth

ivyrehab; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits package from month 1

Generous PTO

Bonus incentive opportunities

Job summary

Ivy Rehab for Kids, part of the Ivy Rehab Network, is seeking a full-time Patient Coordinator in Cincinnati, OH. The role supports clinicians and staff by greeting patients, scheduling, handling calls, verifying insurance, authorizations, payments, and processing new patients to keep the clinic performing at its best.

The position emphasizes exceptional patient experience, teamwork, and opportunities for growth in a supportive work environment.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.

Responsibilities

• Greet and check-in patients.
• Schedule appointments.
• Answer incoming phone calls.
• Verify insurance coverage.
• Obtain required authorizations.
• Collect payments from patients.
• Process new patients into the system.
• Help the clinic maintain optimal performance.

Skills

Self-motivated

Time management

Adaptability

Eagerness to learn

Tools

Microsoft Office

Job description

Ivy Rehab for Kids, part of the Ivy Rehab Network, is seeking a full-time Patient Coordinator in Cincinnati, OH. The role supports clinicians and staff by greeting patients, scheduling, handling calls, verifying insurance, authorizations, payments, and processing new patients to keep the clinic performing at its best.

The position emphasizes exceptional patient experience, teamwork, and opportunities for growth in a supportive work environment.