Patient Coordinator

ivyhealth; Zion Crossroads (VA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Best Employer

Mentorship

Career Development

Incentives

PTO & Holidays

Benefits Package

Job summary

Ivy Rehab for Kids in Zion Crossroads, VA is seeking a Patient Coordinator to greet patients, schedule appointments, verify insurance, and handle payments. This full-time role collaborates with clinicians to ensure smooth patient flow and outstanding service.

Ideal candidates have at least 2 years of healthcare administrative experience, strong MS Office skills, and a proactive, patient-centered approach. Ivy Rehab offers growth, mentoring, and a supportive team environment.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency with Microsoft Office applications (Excel, Word, Outlook).
• Strong time management and multitasking in a fast-paced environment.

Responsibilities

• Greet and check-in patients and schedule appointments.
• Answer incoming calls and verify insurance coverage.
• Obtain necessary authorizations and collect payments.
• Assist with processing new patients and maintaining clinic operations.
• Collaborate with clinicians to ensure high-quality patient care.

Skills

Administrative experience

Microsoft Office

Customer service

Time management

Tools

Excel

Word

Outlook

Job description

State of Location: Virginia Position Summary: Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world‑class customer service. Responsibilities include greeting and checking‑in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates. Join Ivy Rehab’s dedicated team where you’re not just an employee, but a valued teammate! Together, we provide world‑class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Patient Coordinator - Full‑time Zion Crossroads, VA Ivy Rehab for Kids, part of the Ivy Rehab Network

Why Choose Ivy?

• Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
• Innovative Resources & Mentorship:Access to abundant resources, robust mentorship, and career advice for unparalleled success.
• Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
• Exceeding Expectations: Deliver best‑in‑class care and witness exceptional patient outcomes.
• Incentives Galore: Eligibility for full benefits package beginning within your first month of employment.
• Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
• Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Position Qualifications:

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi‑task in a fast‑paced environment.
• Self‑motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self‑motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.

Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyrehab.com Welcome to Ivy Health Join us on our mission to inspire & enable people to live life to the fullest! Ivy Health is a growing team of orthopedic and pediatric outpatient physical, occupational, speech, and ABA therapy clinics with over 500 locations throughout the Northeast, Mid-Atlantic, Midwest, and Southeast. Through a shared commitment to clinical excellence, we work as a unified team to serve each person to the best of our ability. Combining our clinical objectives and company culture, you can see why Ivy is committed to providing endless opportunities to every teammate through professional development tracks, continuing education, leadership development, residency cohorts, mentorship programs, and many other resources.