Patient Experience Coordinator — Growth & Benefits Eligible

Ivy Health Inc; Geneva (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Generous PTO

Paid holidays

Bonus incentive opportunities

Full benefits package

Job summary

Ivy Health in Geneva, IL seeks a Patient Coordinator to support front-desk operations, scheduling, insurance verification, billing, and new patient processing in a fast-paced clinic.

Ideal candidates have 2+ years of healthcare administrative experience, proficient Microsoft Office skills, and strong multitasking abilities. Ivy Health offers a comprehensive benefits package and opportunities for growth.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency with Microsoft Office applications (Excel, Word, Outlook).
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with drive to exceed patient expectations.

Responsibilities

• Greet and check-in patients; schedule appointments; answer incoming calls.
• Verify insurance coverage and obtain necessary authorization.
• Collect payments and process new patients; support clinic operations.

Skills

Administrative experience

Customer service orientation

Time management

Team collaboration

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Ivy Health in Geneva, IL seeks a Patient Coordinator to support front-desk operations, scheduling, insurance verification, billing, and new patient processing in a fast-paced clinic.

Ideal candidates have 2+ years of healthcare administrative experience, proficient Microsoft Office skills, and strong multitasking abilities. Ivy Health offers a comprehensive benefits package and opportunities for growth.