Patient Experience Coordinator

Ivy Rehab; Geneva (IL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Best Employer recognition

Mentorship program

Professional development

Incentives and bonus opportunities

Generous PTO

Job summary

Ivy Rehab Network in Geneva, IL is seeking a Patient Coordinator to support clinical teams with scheduling, registrations, insurance verification, and patient service.

You will greet patients, check them in, answer phones, obtain authorizations, collect payments, and help maintain clinic performance in a fast-paced setting. This full-time role offers growth opportunities and a supportive environment in a leading outpatient network.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.

Responsibilities

• Greet and check-in patients and process new patient registrations.
• Schedule appointments and answer incoming calls.
• Verify insurance coverage and obtain required authorizations.
• Collect payments and manage financial transactions.
• Assist clinic with maintaining optimal performance and patient flow.

Tools

Excel

Word

Outlook

Job description

Ivy Rehab Network in Geneva, IL is seeking a Patient Coordinator to support clinical teams with scheduling, registrations, insurance verification, and patient service.

You will greet patients, check them in, answer phones, obtain authorizations, collect payments, and help maintain clinic performance in a fast-paced setting. This full-time role offers growth opportunities and a supportive environment in a leading outpatient network.