Patient Experience Coordinator & Growth Advocate

Ivy Rehab Network; Glenview (IL); On-site; USD 33,000 - 46,000; Full time

Benefits offered by this job

Benefits package from start

Paid time off

Career growth

Job summary

Ivy Rehab Network in Glenview, IL is seeking a Patient Coordinator to join our Ivy Rehab for Kids team. The role supports clinics by greeting patients, scheduling, answering calls, verifying insurance, authorizations, and payments, while helping ensure a smooth, patient-centered experience.

This full-time position offers opportunities for growth in a collaborative, compliant, and compassionate environment, with a focus on delivering world-class care across physical therapy, occupational therapy,

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients.
• Schedule appointments.
• Answer incoming phone calls.
• Verify insurance coverage.
• Obtain necessary authorizations.
• Collect payments.
• Process new patients.
• Help maintain clinic performance.

Skills

Time management

Multi-tasking

Self-motivated

Customer service mindset

Tools

Microsoft Office

Job description

Ivy Rehab Network in Glenview, IL is seeking a Patient Coordinator to join our Ivy Rehab for Kids team. The role supports clinics by greeting patients, scheduling, answering calls, verifying insurance, authorizations, and payments, while helping ensure a smooth, patient-centered experience.

This full-time position offers opportunities for growth in a collaborative, compliant, and compassionate environment, with a focus on delivering world-class care across physical therapy, occupational therapy,