Patient Experience Coordinator — Growth & Mentorship

Ivy Rehab Network; Highland Park (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Full benefits from first month

Generous PTO

Paid holidays

Bonus incentives

Job summary

Ivy Rehab for Kids, part of the Ivy Rehab Network, is seeking a Patient Coordinator for Highland Park, IL. You will support clinicians and staff by greeting patients, checking in, scheduling, answering calls, and assisting with insurance verification.

This full-time role emphasizes attentive patient service, accurate payments, authorization tasks, and helping the clinic stay efficient and welcoming. Ivy offers growth opportunities.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Strong time management and ability to multi-task in a fast-paced environment.

Responsibilities

• Greet and check-in patients and coordinate scheduling.
• Answer incoming phone calls and verify insurance coverage.
• Obtain necessary authorizations, collect payments, and process new patients.
• Support clinic operations to maintain optimal performance.

Skills

Healthcare Admin

Microsoft Office

Time Management

Multi-tasking

Customer Service

Tools

Excel

Job description

Ivy Rehab for Kids, part of the Ivy Rehab Network, is seeking a Patient Coordinator for Highland Park, IL. You will support clinicians and staff by greeting patients, checking in, scheduling, answering calls, and assisting with insurance verification.

This full-time role emphasizes attentive patient service, accurate payments, authorization tasks, and helping the clinic stay efficient and welcoming. Ivy offers growth opportunities.