Patient Experience & Scheduling Specialist

ivyrehab; Miamisburg (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full benefits package starting month 1

Generous PTO

Paid holidays

Bonus incentive opportunities

Job summary

Ivy Rehab for Kids, part of the Ivy Rehab Network, is seeking a full-time Patient Coordinator in Miamisburg, OH and Beavercreek, OH. You will greet patients, schedule appointments, handle calls, verify insurance, obtain authorizations, collect payments, and help the clinic maintain peak performance.

The role emphasizes exceptional patient care, teamwork with clinicians, and a supportive environment with opportunities for accelerated growth and development.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Eagerness to learn and grow within the organization.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greeting and checking-in patients, scheduling appointments.
• Answering incoming phone calls and assisting patients.
• Verifying insurance coverage and obtaining necessary authorizations.
• Collecting payments and processing new patients.
• Collaborating with clinicians and colleagues to maintain performance.

Skills

Administrative experience

Time management

Multi-tasking

Patient-focused

Adaptability

Eagerness to learn

Dedication to patient care

Tools

MS Office

Job description

Ivy Rehab for Kids, part of the Ivy Rehab Network, is seeking a full-time Patient Coordinator in Miamisburg, OH and Beavercreek, OH. You will greet patients, schedule appointments, handle calls, verify insurance, obtain authorizations, collect payments, and help the clinic maintain peak performance.

The role emphasizes exceptional patient care, teamwork with clinicians, and a supportive environment with opportunities for accelerated growth and development.