Patient Experience Coordinator: Front Office & Scheduling Pro

WellNow Urgent Care; Dublin (CA); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision insurance

401(k) with match

Training program and growth

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our front-office team. You will deliver compassionate patient service, schedule appointments, verify insurance, and support daily operations to create lasting impressions.

You’ll participate in a four-week training program, receive a generous benefits package, and enjoy a collaborative culture that values growth and innovation across our dental practices.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication

Interpersonal skills

Time management

Organized

Age 18+

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our front-office team. You will deliver compassionate patient service, schedule appointments, verify insurance, and support daily operations to create lasting impressions.

You’ll participate in a four-week training program, receive a generous benefits package, and enjoy a collaborative culture that values growth and innovation across our dental practices.