Patient Experience Coordinator — Front Office & Scheduling

Aspen Dental; Stroudsburg (Monroe County); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

PTO and health benefits

Dental and vision coverage

401(k) with company match

Career development and TAG learning

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to manage front-office tasks, appointments, and patient interactions across our network. The role emphasizes compassionate service and reliable coordination to ensure a smooth patient journey.

You will participate in a four-week training program, join a supportive team, and contribute to a culture that values community impact and professional growth.

Qualifications

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing; additional tasks as assigned by the Manager.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
• Balance nightly deposits and credit card processing. Additional tasks as assigned by the Manager

Skills

Strong communication

Interpersonal skills

Time management

Organized and detail oriented

Ethical mindset

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to manage front-office tasks, appointments, and patient interactions across our network. The role emphasizes compassionate service and reliable coordination to ensure a smooth patient journey.

You will participate in a four-week training program, join a supportive team, and contribute to a culture that values community impact and professional growth.