Patient Experience Coordinator — Front Office & Scheduling

Aspen Dental; Midlothian (VA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision benefits

401(k) with match

Career development and training

Job summary

Aspen Dental is hiring a Patient Experience Coordinator (Patient Coordinator) to join our front office team. You will participate in a four‑week training program and provide superior patient service, scheduling, insurance verification, and payment processing to uphold trust and loyalty with patients.

Reports to the Manager; role emphasizes organization, attention to detail, and strong communication to ensure a smooth patient experience in a busy dental practice environment.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills with an ethical mindset.
• Solid time management abilities.
• Organized and detail oriented work approach.
• Must be age 18 or older.

Responsibilities

• Schedule and confirm patient appointments and organize charts.
• Verify insurance and assist with payment collection.
• Balance nightly deposits and process credit card transactions.
• Perform additional tasks as assigned by the Manager.

Skills

Communication

Interpersonal skills

Time management

Organized

Attention to detail

Age 18+ eligible

Education

High school diploma or equivalent

Job description

Aspen Dental is hiring a Patient Experience Coordinator (Patient Coordinator) to join our front office team. You will participate in a four‑week training program and provide superior patient service, scheduling, insurance verification, and payment processing to uphold trust and loyalty with patients.

Reports to the Manager; role emphasizes organization, attention to detail, and strong communication to ensure a smooth patient experience in a busy dental practice environment.