Patient Experience Coordinator (Front Desk & Scheduling)

SynergenX; Westmont, Northern (IL, KY); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Two weeks of paid training

Health, dental, and vision insurance

Disability coverage

401(k) with 5% company match

PTO

Scrubs provided

Tuition reimbursement

Employee discounts, Plus One benefit

Career growth opportunities

Supportive, patient-focused team

Job summary

SynergenX in Westmont, IL is seeking a friendly Patient Services Coordinator to warmly greet patients and support daily clinic operations. You will handle check-in/check-out, scheduling, payments, and insurance questions while maintaining accurate records and a welcoming front desk experience.

This onsite, full-time role offers two weeks of paid training, a benefits package, and opportunities for growth within our patient-focused team.

Qualifications

• High school diploma or GED required.
• Healthcare, medical office, or customer service experience preferred.
• Basic computer skills required; EHR experience is a plus.
• Successful completion of a criminal background check.

Responsibilities

• Greet patients, complete check-in, and coordinate appointments.
• Provide a warm, professional patient experience.
• Explain insurance benefits, EOBs, and out-of-pocket costs.
• Collect payments and maintain accurate patient information.
• Answer calls and manage messages, emails, texts, and faxes.
• Assist with patient rooming and assigned clinical support duties.
• Complete cash reconciliation, End-of-Day records, and bank deposits.
• Assist with inventory and keep supplies stocked.
• Maintain a clean, organized front desk.
• Support the clinic team with administrative tasks as needed.
• Follow HIPAA, safety standards, and company policies.

Education

High school diploma or GED

Tools

EHR software

Job description

SynergenX in Westmont, IL is seeking a friendly Patient Services Coordinator to warmly greet patients and support daily clinic operations. You will handle check-in/check-out, scheduling, payments, and insurance questions while maintaining accurate records and a welcoming front desk experience.

This onsite, full-time role offers two weeks of paid training, a benefits package, and opportunities for growth within our patient-focused team.