Patient Experience Coordinator - Wellness Clinic

SynergenX Health Holdings LLC; Austin (TX); Vor Ort; USD 28.000 - 36.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

401(k) with match

Scrubs provided

Paid time off

Tuition reimbursement

Employee discount

Growth opportunities

Zusammenfassung

SynergenX Health Holdings LLC is seeking a friendly Patient Services Coordinator to be the first point of contact in our Austin clinics. You will greet patients, check them in, schedule appointments, answer questions, and support day-to-day clinic operations to keep things running smoothly.

This role offers paid training, a competitive hourly wage of $23, benefits including health/dental/vision, 401(k) with company match, and growth opportunities.

Qualifikationen

• High school diploma or equivalent required
• Associate degree preferred
• Previous healthcare or front-office experience preferred
• Ability to maintain patient confidentiality and professionalism
• Successful completion of a criminal background check

Aufgaben

• Welcome patients with a warm, friendly, and positive attitude
• Check patients in and room them for their appointments
• Coordinate appointments and help keep the clinic running efficiently
• Answer incoming calls promptly and professionally
• Respond to patient emails, text messages, and faxes and ensure timely follow-up
• Answer patient billing and insurance questions and help resolve concerns
• Clearly and confidently explain insurance coverage, benefits, and out-of-pocket costs
• Enter and update patient and insurance information accurately
• Collect and process payments when needed
• Help maintain strong patient relationships and provide an exceptional overall experience
• Complete bi-monthly inventory and help keep the clinic stocked and organized
• Keep snacks and supplements organized and fully stocked
• Complete cash deposits twice weekly and maintain accurate daily End-of-Day records
• Support the clinic team with administrative and clerical tasks as needed
• Maintain a clean, organized, welcoming front desk and waiting area
• Attend monthly, quarterly, and annual meetings as needed
• Follow HIPAA requirements and all clinic policies and procedures

Kenntnisse

Customer service

Communication

Organization

Multitasking

Teamwork

Professionalism

Compassion

Ausbildung

High school diploma or equivalent

Associate degree preferred

Jobbeschreibung

SynergenX Health Holdings LLC is seeking a friendly Patient Services Coordinator to be the first point of contact in our Austin clinics. You will greet patients, check them in, schedule appointments, answer questions, and support day-to-day clinic operations to keep things running smoothly.

This role offers paid training, a competitive hourly wage of $23, benefits including health/dental/vision, 401(k) with company match, and growth opportunities.