Patient Experience Coordinator - Front Desk & Clinic Flow

Limitless-Male-Medical-; Sioux Falls (SD); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

PTO accrual

Health, Vision, and Dental

401K

Clothing discounts

LTD & life insurance

Employee discounts

Job summary

Limitless Male Medical is seeking a Patient Relationship Coordinator to welcome patients, manage the front desk, and coordinate visits. You will ensure a seamless, respectful, and efficient patient experience from check-in to check-out.

You will support clinic operations, maintain accurate records in EMR/CRM, handle scheduling, billing follow-up, and ongoing patient communication while collaborating with clinical staff to uphold excellence, empathy, and a patient-first approach.

Qualifications

• Strong interpersonal and communication skills.
• Highly organized with attention to detail.
• Ability to multi-task in a fast-paced, team-oriented environment.
• Proficient in EMR, CRM systems.
• Professional, patient-centered mindset.

Responsibilities

• Greet and engage patients with professionalism and respect.
• Manage scheduling to optimize patient flow.
• Check patients in and out and handle payments.
• Maintain accurate patient records in EMR/CRM.
• Support billing follow-up and administrative tasks.
• Communicate patient needs and follow-ups to the team.

Skills

Interpersonal skills

Communication

Organization

Multi-tasking

EMR

CRM

Tools

EMR systems

CRM systems

Microsoft Office

Job description

Limitless Male Medical is seeking a Patient Relationship Coordinator to welcome patients, manage the front desk, and coordinate visits. You will ensure a seamless, respectful, and efficient patient experience from check-in to check-out.

You will support clinic operations, maintain accurate records in EMR/CRM, handle scheduling, billing follow-up, and ongoing patient communication while collaborating with clinical staff to uphold excellence, empathy, and a patient-first approach.