Front Desk & Patient Experience Specialist

Paylocity; Sioux Falls, Northern (SD, KY); Hybrid; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

PTO accrual

Health, Vision, and Dental

401K plan

Employee discounts

Job summary

Limitless Male Medical Clinic is seeking a Patient Relationship Coordinator to act as the first and last touchpoint for patients, managing front desk operations and ensuring a welcoming clinic environment. The role emphasizes patient engagement, scheduling efficiency, and cross-functional communication to support rapid, high-quality care.

You will greet patients, coordinate visits, verify appointments, and maintain accurate records in EMR/CRM systems, while supporting billing follow-up and

Qualifications

• Strong interpersonal and communication skills.
• Highly organized with attention to detail.
• Ability to multi-task in a fast-paced environment.
• Proficient in EMR, CRM systems, and Microsoft Office.
• Professional, positive, and patient-centered mindset.

Responsibilities

• Greet and engage patients professionally and respectfully.
• Manage scheduling to optimize patient flow.
• Check in/out patients and process payments accurately.
• Maintain up-to-date patient records in EMR and CRM.
• Coordinate with clinical staff to minimize wait times.
• Support billing follow-up and ongoing communication with patients.
• Follow up with patients to ensure engagement and retention.
• Collaborate with teams to ensure a seamless patient experience.

Skills

Interpersonal skills

Communication skills

Multitasking

EMR proficiency

CRM systems

MS Office

Tools

EMR systems

CRM software

Office Suite

Job description

Limitless Male Medical Clinic is seeking a Patient Relationship Coordinator to act as the first and last touchpoint for patients, managing front desk operations and ensuring a welcoming clinic environment. The role emphasizes patient engagement, scheduling efficiency, and cross-functional communication to support rapid, high-quality care.

You will greet patients, coordinate visits, verify appointments, and maintain accurate records in EMR/CRM systems, while supporting billing follow-up and