Patient Experience Coordinator & Front Desk
Plano Chamber of Commerce
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Job summary
Radiant Refine MedSpa in Plano seeks a polished Patient Coordinator / Front Desk Assistant to join our team. This role blends front desk duties, client communication, scheduling, and sales support to create an exceptional guest experience from first contact through their visit and follow-up.
The ideal candidate is personable, dependable, detail-oriented, and comfortable with sales. Experience in a medical spa or beauty/wellness environment is a plus; professionalism and a willingness to learn
Qualifications
- Experience in a medical spa, aesthetics, beauty, wellness, hospitality, luxury retail, or customer-facing sales environment is a plus.
- Must be personable, dependable, confident, detail-oriented, and comfortable with sales.
- Able to create an exceptional experience from first contact through visit and follow-up.
Responsibilities
- Greeting clients and creating a warm, elevated experience
- Answering calls, texts, and client inquiries
- Scheduling and confirming appointments
- Educating clients on services, memberships, packages, and current promotions
- Following up with leads and existing clients
- Supporting checkout, rebooking, and retail/product sales
- Helping maintain an organized and beautiful spa environment
- Assisting with events, promotions, and occasional social media content
- Supporting the team with daily spa operations
Skills
Job description
Radiant Refine MedSpa in Plano seeks a polished Patient Coordinator / Front Desk Assistant to join our team. This role blends front desk duties, client communication, scheduling, and sales support to create an exceptional guest experience from first contact through their visit and follow-up.
The ideal candidate is personable, dependable, detail-oriented, and comfortable with sales. Experience in a medical spa or beauty/wellness environment is a plus; professionalism and a willingness to learn
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