Patient Experience Concierge - Medical Spa Front Desk

Cosmetic Physician Partners, LLC; Sherman (TX); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Allure Laser & Medical Spa in Sherman, TX is seeking a warm, polished Front Desk Receptionist to join our team on-site full-time. You will welcome patients, answer calls, schedule appointments, and support a smooth, friendly check-in experience from the moment they walk in.

You will proactively manage appointment flow, stay organized, learn about our aesthetic services, and collaborate with providers to maintain a positive clinic environment and exceptional patient care.

Qualifications

• Previous experience in customer service, reception, hospitality, retail, medical administration, or another client-facing role.

Responsibilities

• Welcome patients, answer incoming calls and messages, schedule appointments, and provide a friendly and professional front-desk experience.
• Proactively manage appointment flow and patient communication while helping keep daily clinic operations organized and running smoothly.
• Learn about Allure's services and products so you can confidently answer questions and support an exceptional patient experience.
• Collaborate with providers and teammates, stepping in where needed and contributing to a positive, supportive clinic environment.

Skills

Customer service

Communication skills

Friendly demeanor

Tech-savvy

Team player

Job description

Allure Laser & Medical Spa in Sherman, TX is seeking a warm, polished Front Desk Receptionist to join our team on-site full-time. You will welcome patients, answer calls, schedule appointments, and support a smooth, friendly check-in experience from the moment they walk in.

You will proactively manage appointment flow, stay organized, learn about our aesthetic services, and collaborate with providers to maintain a positive clinic environment and exceptional patient care.