Guest Experience Coordinator - Front Desk (Medical Spa)

Cosmeticphysicianpartners; Sherman (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Allure Laser & Medical Spa in Sherman, TX is seeking a Front Desk Receptionist to deliver a warm, professional front-desk experience and coordinate patient flow.

You will greet patients, answer calls and messages, schedule appointments, learn about Allure's treatments, and collaborate with nurses, technicians, and other staff to ensure exceptional service from entry.

If you're organized, personable, and eager to contribute to a close-knit aesthetic team, we'd love to hear from you.

Qualifications

• Previous experience in customer service, reception, hospitality, or client-facing role.
• Outgoing, personable and approachable with ability to connect with patients.
• Self-starter who takes initiative and supports the team.
• Strong computer and technology skills; quick learner of scheduling systems.
• Polished communication; able to speak confidently with patients in person and on the phone.
• Genuine interest in health, skincare, and medical aesthetics.
• Strong organization and multitasking in a busy patient-facing environment.
• Dependable team player who collaborates well with others.
• Experience in medical spa or aesthetics is a plus.

Responsibilities

• Welcome patients, answer calls and messages, schedule appointments, and provide a friendly and professional front-desk experience.
• Proactively manage appointment flow and patient communication while helping keep daily clinic operations organized.
• Learn about Allure's services and products to confidently answer questions and support an exceptional patient experience.
• Collaborate with providers and teammates, stepping in where needed and contributing to a positive, supportive clinic environment.

Skills

Customer service

Reception

Hospitality

Communication

Team player

Proactive

Job description

Allure Laser & Medical Spa in Sherman, TX is seeking a Front Desk Receptionist to deliver a warm, professional front-desk experience and coordinate patient flow.

You will greet patients, answer calls and messages, schedule appointments, learn about Allure's treatments, and collaborate with nurses, technicians, and other staff to ensure exceptional service from entry.

If you're organized, personable, and eager to contribute to a close-knit aesthetic team, we'd love to hear from you.