Patient Experience Coordinator - Front Desk

Nmpca; Las Vegas (NM); In loco; USD 18.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) Retirement Plan

7 Paid Holidays

Paid Sick Time

Comprehensive Medical, Dental, and Vis

100% Employer-Paid Basic LifeInsurance

Voluntary Employee Supplemental benfe

Employee Assistance Program (EAP)

Education Reimbursement

Flexible Spending Account (FSA)

Descrizione del lavoro

El Centro Family Health is seeking a dedicated Clinic Receptionist to be the first point of contact for patients and visitors. You will greet guests, answer phones, collect co-pays, verify insurance, and schedule appointments with a focus on compassionate, patient-centered care.

In this role, you will support front office operations across multiple sites, maintain accurate records, and help ensure a smooth patient experience while traveling to outlying clinics as needed.

Competenze

• Two years of experience in customer service or similar field.
• High School Diploma or equivalent.
• Proficient with Microsoft Office applications (Excel, Word, Outlook).
• Experience operating computers, copiers, and fax machines.
• Basic mathematical and accounting procedures knowledge.
• Strong verbal and written communication skills.
• Ability to travel to outlying locations.

Mansioni

• Greet patients and visitors and provide excellent customer service.
• Collect co-payments and verify health insurance coverage.
• Answer phones and direct messages to the appropriate staff.
• Assist with scheduling and updating patient information; confirm appointments.
• Maintain accurate financial records and daily deposits.
• Ensure HIPAA Privacy compliance and confidentiality.
• Support billing information accuracy and data entry.
• Perform other duties as assigned.

Conoscenze

Customer service

Communication

Bilingual English/Spanish

Travel willingness

Formazione

High School Diploma or equivalent

Strumenti

Microsoft Office

Excel

Word

Outlook

Internet Explorer

Descrizione del lavoro

El Centro Family Health is seeking a dedicated Clinic Receptionist to be the first point of contact for patients and visitors. You will greet guests, answer phones, collect co-pays, verify insurance, and schedule appointments with a focus on compassionate, patient-centered care.

In this role, you will support front office operations across multiple sites, maintain accurate records, and help ensure a smooth patient experience while traveling to outlying clinics as needed.