Patient Experience Coordinator — Front Desk

MyEyeDr.; Lagrangeville (NY); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical & Dental coverage

Vision coverage

401K with company match

Paid time off & holidays

Job summary

MyEyeDr. in New York state is seeking a Patient Service Coordinator to front desk duties during check in/out, delivering a personalized, efficient patient experience. Training and tools will be provided to learn the vision care industry and support the team in a fast-paced setting.

The role reports to the Office General Manager, may require some weekend and evening shifts, and offers a path to growth with comprehensive benefits and bonus opportunities.

Qualifications

• Front desk or customer-facing experience required.
• Must be organized and able to prioritize tasks under pressure.
• Excellent communication and computer skills.

Responsibilities

• Greet patients, manage check-in/out, and ensure a seamless visit.
• Verify insurance and explain options during check-in/out.
• Assist with appointment confirmations and team coordination.
• Handle multi-line phones and support office staff.

Skills

Front desk

Organized

Friendly demeanor

Excellent communication

Team player

Customer service

Job description

MyEyeDr. in New York state is seeking a Patient Service Coordinator to front desk duties during check in/out, delivering a personalized, efficient patient experience. Training and tools will be provided to learn the vision care industry and support the team in a fast-paced setting.

The role reports to the Office General Manager, may require some weekend and evening shifts, and offers a path to growth with comprehensive benefits and bonus opportunities.