Patient Experience Coordinator (Front Desk)

ExperCARE Health; Huntsville (AL); Presencial; USD 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Full benefits

Descripción de la vacante

ExperCARE Health in Huntsville seeks a Patient Engagement Coordinator (Medical Receptionist) to join our team. You will be the friendly first point of contact, ensuring a smooth patient experience from check-in to payment.

The role focuses on welcoming patients, verifying insurance, scheduling, and managing records while supporting clinic operations and patient care teamwork. This is a full-time position with competitive pay and benefits.

Formación

• Strong customer service and communication skills.
• Ability to multitask and stay organized under pressure.
• Flexible availability, including evenings and weekends.
• CPR certification (or willingness to obtain).
• Ability to pass a background check.
• Knowledge of Occupational Medicine is a plus.

Responsabilidades

• Greet patients and callers in a professional, welcoming manner
• Complete patient registration and verify insurance information accurately
• Answer and manage multiple phone lines with efficiency and professionalism
• Collect payments and calculate charges correctly
• Schedule follow-up appointments and manage patient referrals
• Fax, scan, and manage medical records as needed
• Keep the front office and waiting area clean, organized, and inviting
• Support overall clinic flow and assist team members as needed

Conocimientos

Customer service

Communication

Multitasking

Descripción del empleo

ExperCARE Health in Huntsville seeks a Patient Engagement Coordinator (Medical Receptionist) to join our team. You will be the friendly first point of contact, ensuring a smooth patient experience from check-in to payment.

The role focuses on welcoming patients, verifying insurance, scheduling, and managing records while supporting clinic operations and patient care teamwork. This is a full-time position with competitive pay and benefits.