Patient Experience Coordinator — Front Desk & Scheduling

ExperCARE Health; Rincon (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

ExperCARE Health in Rincon, GA is seeking a Patient Engagement Coordinator (Medical Receptionist) to greet patients, register them, verify insurance, and manage front-desk operations in a fast-paced clinic.

In this role you will answer calls, schedule follow-up appointments, collect payments, handle records, and support the clinical team to keep the workflow smooth while maintaining a warm, professional environment.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask and stay organized under pressure.
• Flexible availability, including evenings and weekends.
• CPR certification (or willingness to obtain).
• Ability to pass a background check.
• Knowledge of Occupational Medicine is a plus.

Responsibilities

• Greet patients and callers in a professional, welcoming manner.
• Complete patient registration and verify insurance information accurately.
• Answer and manage multiple phone lines with efficiency and professionalism.
• Collect payments and calculate charges correctly.
• Schedule follow-up appointments and manage patient referrals.
• Fax, scan, and manage medical records as needed.
• Keep the front office and waiting area clean, organized, and inviting.
• Support overall clinic flow and assist team members as needed.

Skills

Customer service

Multitasking

Communication

CPR (preferred)

Background check

Occupational Medicine knowledge (aPlus

Job description

ExperCARE Health in Rincon, GA is seeking a Patient Engagement Coordinator (Medical Receptionist) to greet patients, register them, verify insurance, and manage front-desk operations in a fast-paced clinic.

In this role you will answer calls, schedule follow-up appointments, collect payments, handle records, and support the clinical team to keep the workflow smooth while maintaining a warm, professional environment.