Patient Engagement Specialist - Front Desk & Scheduling

ExperCARE Health; Jasper (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

ExperCARE Health in Jasper, Alabama is seeking a Patient Engagement Coordinator (Medical Receptionist) for a full-time role. You will greet patients, handle registrations, verify insurance, answer phones, and help keep the front office running smoothly.

Excellent communication, multitasking, and a positive attitude are essential. CPR certification is a plus, and willingness to obtain it; background checks are required. This role offers competitive pay and benefits for full-time staff.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask and stay organized under pressure.
• Flexible availability, including evenings and weekends.
• CPR certification (or willingness to obtain)
• Ability to pass a background check
• Knowledge of Occupational Medicine is a plus

Responsibilities

• Greet patients and callers in a professional, welcoming manner.
• Complete patient registration and verify insurance information.
• Answer and manage multiple phone lines professionally.
• Collect payments and calculate charges accurately.
• Schedule follow-up appointments and manage referrals.
• Fax, scan, and maintain medical records as needed.
• Keep front office and waiting area clean and inviting.
• Support clinic flow and assist team members as needed

Skills

Customer service

Communication

Multitasking

Organizational skills

Job description

ExperCARE Health in Jasper, Alabama is seeking a Patient Engagement Coordinator (Medical Receptionist) for a full-time role. You will greet patients, handle registrations, verify insurance, answer phones, and help keep the front office running smoothly.

Excellent communication, multitasking, and a positive attitude are essential. CPR certification is a plus, and willingness to obtain it; background checks are required. This role offers competitive pay and benefits for full-time staff.