Patient Engagement Coordinator: Front Office Impact & Growth

ExperCare Urgent Care & Occupational Medicine; Huntsville (AL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Full-time benefits

Job summary

ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator (Medical Receptionist) to join our team in Huntsville, AL. You’ll greet patients, complete registration, verify insurance, answer calls, and support clinic operations in a fast-paced environment.

The ideal candidate has strong communication, multitasking abilities, and flexible availability including evenings and weekends. CPR certification is preferred or willingness to obtain, and you must pass a background check.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask and stay organized under pressure.
• Flexible availability, including evenings and weekends.
• CPR certification (or willingness to obtain).
• Ability to pass a background check.
• Knowledge of Occupational Medicine is a plus.

Responsibilities

• Greet patients and callers in a professional, welcoming manner.
• Complete patient registration and verify insurance information accurately.
• Answer and manage multiple phone lines with efficiency and professionalism.
• Collect payments and calculate charges correctly.
• Schedule follow-up appointments and manage patient referrals.
• Fax, scan, and manage medical records as needed.
• Keep the front office and waiting area clean, organized, and inviting.
• Support overall clinic flow and assist team members as needed.

Skills

Customer service

Communication

Multitasking

Education

CPR certification (or willingness to obtain)

Job description

ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator (Medical Receptionist) to join our team in Huntsville, AL. You’ll greet patients, complete registration, verify insurance, answer calls, and support clinic operations in a fast-paced environment.

The ideal candidate has strong communication, multitasking abilities, and flexible availability including evenings and weekends. CPR certification is preferred or willingness to obtain, and you must pass a background check.