Patient Experience Specialist (Front Desk, Full-Time)

ExperCARE Health; Savannah (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

ExperCARE Health is seeking a Patient Engagement Coordinator (Medical Receptionist) to join our team full-time. You will greet patients, verify insurance, manage calls, schedule appointments, and assist with clinic flow to ensure a welcoming experience.

The ideal candidate is organized, customer-focused, and able to multitask in a fast-paced environment. CPR certification is preferred, with background checks required for employment.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask and stay organized under pressure.
• Flexible availability, including evenings and weekends.
• CPR certification (or willingness to obtain).
• Ability to pass a background check.
• Knowledge of Occupational Medicine is a plus.

Responsibilities

• Greet patients and callers in a professional, welcoming manner
• Complete patient registration and verify insurance information accurately
• Answer and manage multiple phone lines with efficiency and professionalism
• Collect payments and calculate charges correctly
• Schedule follow-up appointments and manage patient referrals
• Fax, scan, and manage medical records as needed
• Keep the front office and waiting area clean, organized, and inviting
• Support overall clinic flow and assist team members as needed

Skills

Customer service

Communication

Multitasking

Work under pressure

Evenings & weekends

CPR certification

Background check

Occupational medicine

Job description

ExperCARE Health is seeking a Patient Engagement Coordinator (Medical Receptionist) to join our team full-time. You will greet patients, verify insurance, manage calls, schedule appointments, and assist with clinic flow to ensure a welcoming experience.

The ideal candidate is organized, customer-focused, and able to multitask in a fast-paced environment. CPR certification is preferred, with background checks required for employment.