Patient Experience Coordinator — Flexible Hours & Growth

ExperCARE Health; Hazel Green (AL); On-site; USD 19,000 - 30,000; Full time

Job summary

ExperCARE Health is seeking a reliable Patient Engagement Coordinator (Medical Receptionist) to join our team. You will greet patients, verify insurance, schedule appointments, process payments, and keep the front desk professional and welcoming.

Ideal candidates are organized, communicate well, and able to multitask in a fast-paced clinic. CPR certification or willingness to obtain is required, and background checks will be conducted.

Qualifications

• Excellent customer service and communication skills.
• Able to multitask and stay organized under pressure.
• Flexible availability, including evenings and weekends.
• Background check required.
• Knowledge of Occupational Medicine is a plus.

Responsibilities

• Greet patients and callers in a professional, welcoming manner.
• Complete patient registration and verify insurance information accurately.
• Answer and manage multiple phone lines with efficiency and professionalism.
• Collect payments and calculate charges correctly.
• Schedule follow-up appointments and manage patient referrals.
• Fax, scan, and manage medical records as needed.
• Keep the front office and waiting area clean, organized, and inviting.
• Support overall clinic flow and assist team members as needed.

Skills

Customer service

Communication

Multitasking

Education

CPR certification

Job description

ExperCARE Health is seeking a reliable Patient Engagement Coordinator (Medical Receptionist) to join our team. You will greet patients, verify insurance, schedule appointments, process payments, and keep the front desk professional and welcoming.

Ideal candidates are organized, communicate well, and able to multitask in a fast-paced clinic. CPR certification or willingness to obtain is required, and background checks will be conducted.