Patient Experience Coordinator — Medical Front Desk

Expercare-Urgent-Care-; Jasper (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Full-time benefits

Job summary

ExperCARE in Jasper, AL is seeking a reliable Patient Engagement Coordinator (Medical Receptionist) to join our team full-time. You will greet patients, verify insurance, answer calls, collect payments, and keep the front desk organized in a fast-paced clinic.

We value customer service, clear communication, and flexibility to work evenings or weekends. CPR certification or willingness to obtain is required, and background checks are standard.

Qualifications

• Excellent customer service and communication skills.
• Ability to multitask and stay organized under pressure.
• Flexible availability, including evenings and weekends.
• CPR certification or willingness to obtain.
• Ability to pass a background check.
• Knowledge of Occupational Medicine is a plus.

Responsibilities

• Greet patients and callers in a professional, welcoming manner.
• Complete patient registration and verify insurance information.
• Answer and manage multiple phone lines.
• Collect payments and calculate charges.
• Schedule follow-up appointments and manage referrals.
• Fax, scan, and manage medical records.
• Keep the front office and waiting area organized.
• Support clinic flow and assist team members.

Skills

Customer service

Communication

Multitasking

Organization

Flexibility

CPR certification

Background check

Occupational Medicine knowledge

Job description

ExperCARE in Jasper, AL is seeking a reliable Patient Engagement Coordinator (Medical Receptionist) to join our team full-time. You will greet patients, verify insurance, answer calls, collect payments, and keep the front desk organized in a fast-paced clinic.

We value customer service, clear communication, and flexibility to work evenings or weekends. CPR certification or willingness to obtain is required, and background checks are standard.