Patient Experience Coordinator - Front Desk

Smile Doctors; Baraboo (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision, and life insurance

Short and long-term disability coverage

401(k) plan

Two weeks paid time off in your first year

Discounts on braces and clear aligners

Job summary

A leading orthodontic support organization is seeking a Front Desk Coordinator I in Baraboo, Wisconsin. The role involves greeting customers, managing appointments, and providing valuable information to visitors. Ideal candidates should possess effective communication skills, a basic understanding of Microsoft Office, and the ability to build rapport with patients. They offer competitive benefits, including medical, dental, and a 401(k) plan, along with two weeks paid time off in the first year.

Qualifications

• Ability to communicate effectively verbally and in writing.
• Ability to listen and understand information verbally and in writing.
• Basic knowledge of Microsoft Office.

Responsibilities

• Greets and receives customers, determining nature of visit.
• Welcomes visitors and provides information about clinic features.
• Answers, screens, and routes incoming calls.

Skills

Effective communication

Listening skills

Microsoft Office knowledge

Building rapport with patients

Interpersonal relationship maintenance

Job description

A leading orthodontic support organization is seeking a Front Desk Coordinator I in Baraboo, Wisconsin. The role involves greeting customers, managing appointments, and providing valuable information to visitors. Ideal candidates should possess effective communication skills, a basic understanding of Microsoft Office, and the ability to build rapport with patients. They offer competitive benefits, including medical, dental, and a 401(k) plan, along with two weeks paid time off in the first year.