Dental Patient Concierge & Scheduling Expert

Great Expressions Dental Centers; Bay Shore (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

Great Expressions Dental Centers is seeking a Patient Coordinator in Bay Shore, NY to be the first point of contact for patients. You will greet patients, schedule appointments, manage records, and handle routine admin tasks to support a smooth, patient-friendly practice.

Responsibilities include welcoming patients, maintaining a tidy reception area, coordinating with dental staff, collecting information and co-pays, and answering inquiries about services and policies while ensuring privacy and

Qualifications

• 1-3 years of proven experience as a receptionist or in a customer service role, preferably in a dental or healthcare office.
• High school diploma or equivalent; additional education or certification in healthcare administration or related field is a plus.

Responsibilities

• Greet patients and manage a warm, inviting reception area.
• Schedule appointments and maintain the calendar.
• Update and maintain patient records with privacy compliance.
• Process insurance information, co-pays, and payments.
• Answer inquiries about services and policies.
• Coordinate with dental staff to ensure smooth patient flow.
• Prepare patients with pre-appointment documentation.

Education

High school diploma or equivalent

Job description

Great Expressions Dental Centers is seeking a Patient Coordinator in Bay Shore, NY to be the first point of contact for patients. You will greet patients, schedule appointments, manage records, and handle routine admin tasks to support a smooth, patient-friendly practice.

Responsibilities include welcoming patients, maintaining a tidy reception area, coordinating with dental staff, collecting information and co-pays, and answering inquiries about services and policies while ensuring privacy and