Dental Front Desk Concierge

Great Expressions; Bay Shore (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

Great Expressions in Bay Shore, NY is seeking a Patient Coordinator to be the first point of contact for patients arriving or calling the practice. You will deliver friendly service, greet visitors, schedule appointments, and manage patient records.

You will coordinate with dental staff to optimize scheduling, verify insurance, collect co-pays, and respond to inquiries. A high school diploma is required and 1–3 years of receptionist or healthcare office experience is preferred.

Qualifications

• 1–3 years of receptionist or customer service experience, preferably in healthcare.
• High school diploma or equivalent; healthcare administration training is a plus.
• Excellent communication and organizational skills.
• Professional and courteous manner with patients.

Responsibilities

• Greet patients and visitors and answer phone calls.
• Schedule and confirm appointments while coordinating with dental staff.
• Maintain accurate patient records and ensure privacy compliance.
• Handle inquiries about services, forms, and practice policies.
• Collect co-pays and assist with insurance information.

Skills

Customer service

Scheduling

Communication skills

Attention to detail

Education

High school diploma

Tools

PMS software

Job description

Great Expressions in Bay Shore, NY is seeking a Patient Coordinator to be the first point of contact for patients arriving or calling the practice. You will deliver friendly service, greet visitors, schedule appointments, and manage patient records.

You will coordinate with dental staff to optimize scheduling, verify insurance, collect co-pays, and respond to inquiries. A high school diploma is required and 1–3 years of receptionist or healthcare office experience is preferred.