Dental Treatment Care Coordinator: Welcoming & Scheduling

Smile Brands Inc.; Miamisburg (OH); Hybrid; USD 25,000 - 28,000; Full time

Job summary

Smile Brands Inc. is seeking a Treatment Care Coordinator to create a welcoming, supportive patient experience using the G3 approach.

You will assist with scheduling, insurance verification, and explaining treatment options, while guiding patients through their visits with courtesy and professionalism. This role emphasizes clear communication, strong customer service, and teamwork within a Smile Brands affiliated practice in Ohio.

Qualifications

• At least one year of related experience.
• Experience with Dentrix Ascend is required.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Responsibilities

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome.
• Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism.
• Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism.

Skills

Strong communication

Interpersonal skills

1 year experience

Knowledge of dental terminology

Tools

Dentrix Ascend

Job description

Smile Brands Inc. is seeking a Treatment Care Coordinator to create a welcoming, supportive patient experience using the G3 approach.

You will assist with scheduling, insurance verification, and explaining treatment options, while guiding patients through their visits with courtesy and professionalism. This role emphasizes clear communication, strong customer service, and teamwork within a Smile Brands affiliated practice in Ohio.