Dental Experience Coordinator & Scheduling Specialist

Smile Brands Inc.; McKinney (TX); Hybrid; USD 30,000 - 33,000; Full time

Job summary

Smile Brands Inc. is seeking a Treatment Care Coordinator to enhance the patient experience using our G3 approach. You will greet patients, assist with check-in/check-out, verify insurance, schedule appointments, and explain service and payment options.

This role emphasizes clear communication, friendly service, and professionalism to support our dental practices across the Smile Brands network. Benefits and PTO are provided based on status.

Qualifications

• At least one year of dental experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills with a focus on customer service.

Responsibilities

• Greeting patients with a warm welcome to create a positive experience.
• Guiding patients through check-in/check-out, insurance verification, scheduling, and payment options.
• Expressing appreciation to patients and treating everyone with respect and professionalism.

Skills

Communication skills

Interpersonal skills

Customer service

Job description

Smile Brands Inc. is seeking a Treatment Care Coordinator to enhance the patient experience using our G3 approach. You will greet patients, assist with check-in/check-out, verify insurance, schedule appointments, and explain service and payment options.

This role emphasizes clear communication, friendly service, and professionalism to support our dental practices across the Smile Brands network. Benefits and PTO are provided based on status.