Audiology Front Office & Patient Care Coordinator

Harbor Audiology & Hearing Services, Inc.; Gig Harbor, Northern (WA, KY); Hybrid; USD 51,577,000 - 63,039,000; Full time

Job summary

Harbor Audiology & Hearing Services, Inc. is seeking a Front Office Professional to coordinate scheduling and support the practice staff.

You will handle patient interactions, insurance verifications, authorizations, and deliver hearing aid care with privacy under HIPAA guidelines. The role focuses on maximizing revenue opportunities by maintaining an efficient schedule and providing broad administrative support across the practice, ensuring a positive patient experience and accurate daily

Qualifications

• High School Diploma required; Associate Degree preferred.
• 2 years of front office experience a plus.
• Healthcare/Medical experience a plus.
• Must be computer literate in Microsoft Office programs.

Responsibilities

• Creates and manages an effective patient schedule.
• Converts inbound/outbound calls into appointments.
• Supports referrals by asking current patients for referrals annually.
• Manages appointment reminders with pre-calls 24 hours before.

Skills

Front office

Customer service

Communication

Teamwork

Multitasking

Detail oriented

Education

High School Diploma

Associate Degree preferred

Tools

Microsoft Office

Office equipment

Job description

Harbor Audiology & Hearing Services, Inc. is seeking a Front Office Professional to coordinate scheduling and support the practice staff.

You will handle patient interactions, insurance verifications, authorizations, and deliver hearing aid care with privacy under HIPAA guidelines. The role focuses on maximizing revenue opportunities by maintaining an efficient schedule and providing broad administrative support across the practice, ensuring a positive patient experience and accurate daily