Patient Concierge & Front Desk Coordinator

ConvenientMD LLC; Bedford (NH); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health & vision coverage

Company-paid short-term disability

Pet insurance (optional)

Job summary

ConvenientMD LLC is seeking a Medical Receptionist to be the first friendly face patients see in our New England clinics. You will greet visitors, complete registrations, collect payments, and support the clinical team to ensure smooth patient flow and timely care.

The role requires strong organization, multitasking, and excellent communication skills, with responsibilities across front desk, scheduling, and basic insurance inquiries.

Qualifications

• High School Diploma or GED required.
• Excellent communication, organized, and detail-oriented.
• Experience with patient registration, insurance inquiries, and HIPAA compliance.

Responsibilities

• Greet patients and visitors at the clinic.
• Register patients and complete required forms.
• Collect payments and explain billing details.
• Answer phone calls professionally and route as needed.
• Coordinate scheduling and referrals with clinical staff.

Skills

Patient interaction

Registration

Billing inquiries

Multi-tasking

Microsoft Office

Education

HS Diploma

Tools

EMR systems

Microsoft Office

Job description

ConvenientMD LLC is seeking a Medical Receptionist to be the first friendly face patients see in our New England clinics. You will greet visitors, complete registrations, collect payments, and support the clinical team to ensure smooth patient flow and timely care.

The role requires strong organization, multitasking, and excellent communication skills, with responsibilities across front desk, scheduling, and basic insurance inquiries.