Medical Front Desk & Patient Experience Pro

ConvenientMD; Concord (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, vision

401k match

Education assistance

Discount program

Job summary

ConvenientMD in Concord, NH is seeking a friendly Medical Receptionist to be the first point of contact for patients entering our clinics. You will register patients, collect co-pays, verify information, and coordinate with the clinical team to keep the schedule running smoothly.

You should be a proactive communicator with strong organizational skills, comfortable using EMR systems and Microsoft Office, and able to handle inquiries with empathy while maintaining HIPAA privacy.

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator with excellent organizational skills.
• Technically savvy with familiarity of Microsoft Office and EMR software.
• Ability to collaborate across the clinic team and maintain HIPAA compliance.

Responsibilities

• Greet patients and visitors, register patients, and collect payment.
• Answer phones, direct inquiries, and maintain reception area.
• Assist with scheduling referrals and coordinating with clinical staff.
• Navigate multiple software systems following clinic protocols.
• Support insurance billing inquiries and patient records management.

Tools

Microsoft Office

EMR systems

Job description

ConvenientMD in Concord, NH is seeking a friendly Medical Receptionist to be the first point of contact for patients entering our clinics. You will register patients, collect co-pays, verify information, and coordinate with the clinical team to keep the schedule running smoothly.

You should be a proactive communicator with strong organizational skills, comfortable using EMR systems and Microsoft Office, and able to handle inquiries with empathy while maintaining HIPAA privacy.