Patient Experience Coordinator

Usph; Hampton Bays (NY); On-site; USD 23,000 - 28,000; Full time

Job summary

Metro Physical & Aquatic Therapy is seeking a Front Desk Coordinator for full-time hours in Hampton Bays. You will manage front desk operations, assist clinicians, and ensure a welcoming patient experience.

Responsibilities include scheduling, patient check-in, EMR data entry, and coordinating with physicians for plans of care. Ideal candidates have medical office experience and strong communication, with a willingness to work Mon-Thu 11:30 AM–8:00 PM and Fri 8 AM–4 PM.

Qualifications

• High school diploma or GED is required.
• One year of medical office experience preferred, familiarity in EMR systems a plus.
• One year of customer service experience preferred.
• Proficiency in Google Suite required.

Responsibilities

• Greets and welcomes patients and visitors and checks in patients.
• Manages scheduling and appointment bookings to optimize provider time.
• Maintains EMR data entry accuracy for patient information and plans of care.
• Answers calls from physicians, hospitals, and patients with professional service.
• Maintains inventory and supplies to support clinic operations.

Skills

Strong communication

Interpersonal skills

Time management

Organizational skills

Education

High school diploma or GED

Tools

Google Suite

Job description

Metro Physical & Aquatic Therapy is seeking a Front Desk Coordinator for full-time hours in Hampton Bays. You will manage front desk operations, assist clinicians, and ensure a welcoming patient experience.

Responsibilities include scheduling, patient check-in, EMR data entry, and coordinating with physicians for plans of care. Ideal candidates have medical office experience and strong communication, with a willingness to work Mon-Thu 11:30 AM–8:00 PM and Fri 8 AM–4 PM.