Clinic Front Desk & Patient Care Specialist

Metro Physical & Aquatic Therapy; Hampton Bays (NY); On-site; USD 23,000 - 28,000; Full time

Job summary

Metro Physical & Aquatic Therapy in Hampton Bays, NY, is seeking a Clinic Support Associate to handle front desk duties, assist clinicians, and ensure a welcoming patient experience. The role involves managing scheduling, EMR data entry, and coordinating with physicians to obtain updated prescriptions and plans of care.

This hands-on position requires customer service excellence, HIPAA awareness, and teamwork within a fast-growing therapy practice committed to patient care.

Qualifications

• High school diploma or GED required.
• One year of medical office experience preferred.
• Proficiency in Google Suite required.
• Strong communication and teamwork skills; able to resolve client concerns calmly.

Responsibilities

• Greet patients and visitors warmly and check them in.
• Schedule appointments and manage provider time efficiently.
• Process faxes and input data into EMR accurately.
• Maintain patient confidentiality per HIPAA and clinic policies.
• Manage supplies and inventory; assist with front desk operations.
• Support clinicians during patient care and therapy sessions.

Skills

Front desk

Customer service

Scheduling

EMR

Google Suite

Education

High school diploma or GED

Tools

TheraOffice

Job description

Metro Physical & Aquatic Therapy in Hampton Bays, NY, is seeking a Clinic Support Associate to handle front desk duties, assist clinicians, and ensure a welcoming patient experience. The role involves managing scheduling, EMR data entry, and coordinating with physicians to obtain updated prescriptions and plans of care.

This hands-on position requires customer service excellence, HIPAA awareness, and teamwork within a fast-growing therapy practice committed to patient care.