Patient Experience Coordinator

Talentify; Fort Branch (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Talentify in Fort Branch, IN is seeking a friendly front desk team member to welcome patients and keep the office running smoothly. You’ll be the first point of contact by phone and in person, handling scheduling, patient info, and payments with care.

This role emphasizes organization, reliable multitasking, and a calm, professional demeanor in a fast-paced environment. A High School Diploma or GED is preferred, and experience with computer systems is a plus.

Qualifications

• High School Diploma or GED preferred.
• Warm, professional communicator who helps others.
• Comfortable with computers and learning new systems.
• Organized, reliable, able to juggle multiple tasks.
• Calm, positive in a fast-paced environment.

Responsibilities

• Be the first contact for patients on the phone and in person.
• Schedule and reschedule appointments accurately.
• Collect and update patient demographics and insurance details.
• Handle patient payments, post charges, and provide receipts.
• Use computer systems confidently and accurately.
• Assist where needed in daily operations.

Skills

Warm communicator

Organized

Detail-oriented

Multi-tasking

Calm under pressure

Education

High School Diploma or GED

Tools

Practice management software

Microsoft Office

Job description

Talentify in Fort Branch, IN is seeking a friendly front desk team member to welcome patients and keep the office running smoothly. You’ll be the first point of contact by phone and in person, handling scheduling, patient info, and payments with care.

This role emphasizes organization, reliable multitasking, and a calm, professional demeanor in a fast-paced environment. A High School Diploma or GED is preferred, and experience with computer systems is a plus.