Patient-Focused Front Desk Technician — Growth & Benefits

meridianhs; Fort Wayne (IN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Generous PTO & holidays

Comprehensive benefits

401(k) with company match

Career growth opportunities

Job summary

Meridian Health Services in Fort Wayne, IN seeks a Support Staff Technician to be the welcoming face of the clinic, handling front desk duties, patient support, appointments, payments, and medical records.

This full-time role runs Monday–Friday 8am–5pm. Requirements include a high school diploma, 2+ years of office/administrative experience (medical setting preferred), strong computer and data-entry skills, and excellent communication and organization.

Qualifications

• High school diploma or equivalent.
• 2+ years of office or administrative experience (medical setting preferred).
• Strong computer and data-entry skills.
• Excellent communication, organization, and multitasking abilities.
• Professionalism, discretion, and a patient-centered mindset.
• Valid driver’s license with reliable transportation and proof of auto insurance.

Responsibilities

• Provide friendly, professional communication with patients, staff, and the public.
• Answer calls, schedule and reschedule appointments, and route messages.
• Collect co-pays and process payments.
• Manage medical records, releases of information, and new patient charts.
• Handle incoming and outgoing mail (USPS, UPS, FedEx).
• Check in patients in NextGen.
• Travel, up to 30%, for coverage and training.

Skills

Communication

Data entry

Multitasking

Professionalism

Discretion

Patient-centered

Education

High school diploma or equivalent

Tools

NextGen

Job description

Meridian Health Services in Fort Wayne, IN seeks a Support Staff Technician to be the welcoming face of the clinic, handling front desk duties, patient support, appointments, payments, and medical records.

This full-time role runs Monday–Friday 8am–5pm. Requirements include a high school diploma, 2+ years of office/administrative experience (medical setting preferred), strong computer and data-entry skills, and excellent communication and organization.