Medical Front Desk & Patient Service Specialist (Full-Time)

Talentify; Fort Wayne (IN); On-site; USD 22,000 - 25,000; Full time

Job summary

Talentify in Fort Wayne, IN is seeking a Patient Service Specialist to join our outpatient physical therapy center. This full-time front desk role will greet patients, register them, collect co-pays and schedule appointments, contributing to a smooth patient experience from arrival through checkout.

You’ll work on weekdays (Mon-Thu 7am-5pm, Fri 7am-1pm) and collaborate with insurance companies, attorneys and translation partners to support operations while delivering excellent customer service.

Qualifications

• Front desk experience and customer service能力 desired.
• Strong communication and teamwork skills.
• Experience interacting with patients and scheduling appointments preferred.

Responsibilities

• Greet and register patients and provide information about their visit and next appointment.
• Schedule patient appointments in person and by phone.
• Communicate with insurers, attorneys, translation services, and internal teams.
• Collect co-pays, manage payer approvals, and perform insurance verifications.

Skills

Front desk experience

Customer service

Communication

Education

High School Diploma or GED

Job description

Talentify in Fort Wayne, IN is seeking a Patient Service Specialist to join our outpatient physical therapy center. This full-time front desk role will greet patients, register them, collect co-pays and schedule appointments, contributing to a smooth patient experience from arrival through checkout.

You’ll work on weekdays (Mon-Thu 7am-5pm, Fri 7am-1pm) and collaborate with insurance companies, attorneys and translation partners to support operations while delivering excellent customer service.