Patient Care Coordinator: Elevating Patient Experience

Peak Performance Physical Therapy; Okemos (MI); On-site; USD 21,972 - 26,408; Full time

Job summary

Peak Performance Physical Therapy in Okemos, Michigan, is looking for a Patient Care Coordinator to oversee front desk operations and enhance patient experience. The role involves managing patient scheduling, educating patients on services, and ensuring accurate billing information.

Ideal candidates have excellent communication skills and customer service experience in healthcare settings. A dynamic work environment requires flexibility during peak hours.

The pay range for this role is $15.95 - $19.17 USD per hour.

Qualifications

• High School Diploma or equivalent required.
• Previous experience in a healthcare setting preferred.
• Comfortable discussing services and treatment options.

Responsibilities

• Manage patient scheduling efficiently.
• Confirm patient appointments to reduce no-shows.
• Educate patients on available services and programs.

Skills

Customer service experience

Strong administrative skills

Excellent communication skills

Sales-oriented mindset

Education

High School Diploma

Associate’s or Bachelor’s Degree

Tools

Healthcare scheduling software

Job description

Peak Performance Physical Therapy in Okemos, Michigan, is looking for a Patient Care Coordinator to oversee front desk operations and enhance patient experience. The role involves managing patient scheduling, educating patients on services, and ensuring accurate billing information.

Ideal candidates have excellent communication skills and customer service experience in healthcare settings. A dynamic work environment requires flexibility during peak hours.

The pay range for this role is $15.95 - $19.17 USD per hour.