Patient Care Coordinator

Professional Physical Therapy; Summit (NJ); On-site; USD 35,360 - 43,680; Full time

Benefits offered by this job

Monthly performance bonus

Medical, dental, vision insurance

Life insurance

401(k) retirement plan

Employee assistance program

Employee discounts

Paid time off (PTO)

Job summary

A healthcare provider in Summit, NJ is seeking a dedicated Patient Care Coordinator to be the first point of contact for patients. Responsibilities include greeting patients, scheduling appointments, discussing insurance benefits, and performing administrative tasks. Ideal candidates will have a high school diploma and prior customer service experience, preferably in healthcare. This role offers competitive compensation and various benefits including insurance and a monthly performance bonus.

Qualifications

• Prior experience in customer service or administrative role, preferably healthcare.
• Ability to multitask, prioritize tasks, and work in fast-paced environment.
• Excellent interpersonal and communication skills.

Responsibilities

• Greet patients and answer phones.
• Schedule patient appointments.
• Complete new patient registration and data entry.
• Discuss insurance benefits and payment responsibilities.
• Collect patient balances.
• Perform standard clinical administrative tasks.

Skills

Customer service experience

Interpersonal skills

Organization skills

Attention to detail

Multitasking abilities

Computer skills

Education

High school diploma or equivalent

Job description

Professional Physical Therapy, a leading provider in the Northeast, seeks a dedicated Patient Care Coordinator. You will be the first point of contact for patients, ensuring exceptional customer service and a positive experience.

Compensation

Base pay: $35,360.00/yr - $43,680.00/yr. Hourly: $17-$21 per hour, based on experience.

Responsibilities

• Greet patients and answer phones.
• Schedule patient appointments.
• Complete new patient registration and data entry.
• Discuss insurance benefits, authorization requirements, and payment responsibilities.
• Collect patient balances (copay, deductible, coinsurance).
• Perform standard day-to-day clinical administrative tasks.

Requirements

• High school diploma or equivalent.
• Prior experience in customer service or administrative role, preferably healthcare.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in fast-paced environment.
• Proficient in computer skills and ability to learn new software systems.

Benefits

• Monthly performance bonus.
• Medical, dental, vision insurance.
• Life insurance.
• 401(k) retirement plan.
• Employee assistance program.
• Employee discounts.
• Employee referral program.
• Paid time off (PTO).

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