Patient Experience Leader & Care Coordinator

WizeHire, Inc; Little Falls (NJ); On-site; USD 57,308,000 - 77,366,000; Full time

Benefits offered by this job

Medical Insurance

Paid Holidays

2 weeks PTO

Dental Insurance

Paid Breaks

Job summary

Total Recovery Physical Therapy P.C. in Little Falls, NJ is seeking a Patient Care Coordinator who will be the first and last impression of the clinic, guiding patients from their initial call through discharge.

This is a leadership role focused on patient experience, systematizing processes, and ensuring accurate scheduling, billing, and patient communications. The right candidate is highly organized, takes ownership, and thrives on accountability.

Qualifications

• Highly organized, dependable and detail-focused.
• Strong communication and professional demeanor.
• Ability to lead in patient experience and operations.

Responsibilities

• Create a world-class patient experience from first call to discharge.
• Communicate clearly with patients in person, by phone, and by text.
• Schedule appointments accurately and efficiently.

Skills

Detail-oriented

Organized

Communication

Leadership

Account management

Healthcare experience

Job description

Total Recovery Physical Therapy P.C. in Little Falls, NJ is seeking a Patient Care Coordinator who will be the first and last impression of the clinic, guiding patients from their initial call through discharge.

This is a leadership role focused on patient experience, systematizing processes, and ensuring accurate scheduling, billing, and patient communications. The right candidate is highly organized, takes ownership, and thrives on accountability.