Patient Experience Concierge (PRN)

Prevea Health; Green Bay (WI); On-site; USD 30,000 - 40,000; Part time

Job summary

Prevea Health in Green Bay, Wisconsin is looking for a Patient Support professional to greet and assist patients, ensuring a welcoming clinic experience. The ideal candidate will have at least one year of customer service experience. Responsibilities include directing visitors, assisting individuals needing help, and following clinic protocols. This PRN position has a flexible schedule and offers an opportunity to contribute to a patient-centered environment.

Qualifications

• Minimum of one year customer service experience or volunteer position preferred.

Responsibilities

• Welcomes patients and visitors as they enter clinic/department.
• Helps patients needing assistance.
• Follows clinic protocol in emergency situations.
• Handles customer concerns in a helpful, objective manner.

Skills

Knowledge of customer service concepts including importance of appropriate image.

Ability to communicate clearly and positively with all types of customers.

Skill in appropriate welcoming techniques.

Ability to follow oral and written instructions.

Education

High School Diploma and/or GED

Job description

Prevea Health in Green Bay, Wisconsin is looking for a Patient Support professional to greet and assist patients, ensuring a welcoming clinic experience. The ideal candidate will have at least one year of customer service experience. Responsibilities include directing visitors, assisting individuals needing help, and following clinic protocols. This PRN position has a flexible schedule and offers an opportunity to contribute to a patient-centered environment.