Patient Experience Concierge - Part-Time Front Desk

United Surgical Partners International; Jackson (TN); Presencial; USD 17.000 - 25.000; A tiempo parcial

Descripción de la vacante

Physicians Surgery Center is seeking a Part-Time Front Desk Receptionist to warmly greet patients, answer calls, schedule appointments, and verify insurance information. This on-site role requires daily in-person presence and attention to HIPAA guidelines.

The candidate will support clinic operations and collaborate with clinicians to ensure smooth patient flow. The ideal candidate has a high school diploma, customer service experience, and strong communication skills.

Formación

• Experience in a customer service or administrative role is required.
• Healthcare setting experience is preferred.
• Strong verbal and written communication skills are essential.
• Proficient with scheduling and data-entry software.
• Ability to multitask and stay organized in a fast-paced environment.
• Knowledge of medical terminology and insurance basics is a plus, but not required.
• Longevity in prior roles is favored.

Responsabilidades

• Greet patients and visitors warmly and professionally.
• Answer phones, schedule appointments, and respond to inquiries.
• Verify patient information and insurance details; collect payments.
• Keep the reception area clean and organized.
• Assist with data entry and patient record maintenance.
• Collaborate with clinicians and staff to maintain smooth patient flow.
• Adhere to HIPAA guidelines and confidentiality requirements.
• Provide excellent customer service and address concerns promptly.

Conocimientos

Customer service

Administrative skills

Communication skills

Data entry

Multitasking

Educación

High school diploma or equivalent

Descripción del empleo

Physicians Surgery Center is seeking a Part-Time Front Desk Receptionist to warmly greet patients, answer calls, schedule appointments, and verify insurance information. This on-site role requires daily in-person presence and attention to HIPAA guidelines.

The candidate will support clinic operations and collaborate with clinicians to ensure smooth patient flow. The ideal candidate has a high school diploma, customer service experience, and strong communication skills.