Receptionist

United Surgical Partners International; Jackson (TN); On-site; USD 17,000 - 25,000; Part time

Job summary

Physicians Surgery Center is seeking a Part-Time Front Desk Receptionist to warmly greet patients, answer calls, schedule appointments, and verify insurance information. This on-site role requires daily in-person presence and attention to HIPAA guidelines.

The candidate will support clinic operations and collaborate with clinicians to ensure smooth patient flow. The ideal candidate has a high school diploma, customer service experience, and strong communication skills.

Qualifications

• Experience in a customer service or administrative role is required.
• Healthcare setting experience is preferred.
• Strong verbal and written communication skills are essential.
• Proficient with scheduling and data-entry software.
• Ability to multitask and stay organized in a fast-paced environment.
• Knowledge of medical terminology and insurance basics is a plus, but not required.
• Longevity in prior roles is favored.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Answer phones, schedule appointments, and respond to inquiries.
• Verify patient information and insurance details; collect payments.
• Keep the reception area clean and organized.
• Assist with data entry and patient record maintenance.
• Collaborate with clinicians and staff to maintain smooth patient flow.
• Adhere to HIPAA guidelines and confidentiality requirements.
• Provide excellent customer service and address concerns promptly.

Skills

Customer service

Administrative skills

Communication skills

Data entry

Multitasking

Education

High school diploma or equivalent

Job description

Part TIme Closing Receptionist

Physicians Surgery Center is a leading outpatient surgery center dedicated to delivering high-quality, patient-centered care in a safe and welcoming environment. Accredited by the Accreditation Association for Ambulatory Health Care and licensed by the State of Tennessee, our center partners with area physicians to provide cost-effective, same-day surgical services that allow patients to recover comfortably at home. Supported by skilled nurses, surgical technicians, and experienced physicians, our team is committed to exceptional clinical outcomes, outstanding service, and compassionate care for every patient.

Position Overview:

We are seeking a dedicated and personable Part Time Front Desk Receptionist to join our team. The ideal candidate will play a crucial role in ensuring a positive experience for our patients from the moment they enter our facility. This position offers the opportunity to work in a supportive and collaborative environment while contributing to the overall success of our center.

Schedule:

Tuesday, Thursday and Fridays - 10:00 AM -5:30 PM - This position is fully on-site and requires daily, in-person presence.

Responsibilities:

1. Greet patients and visitors with a friendly and welcoming demeanor.
2. Answer phone calls, schedule appointments, and assist with inquiries.
3. Verify patient information, insurance coverage, and collect necessary payments.
4. Maintain a clean and organized reception area.
5. Assist with administrative tasks such as filing, data entry, and patient records management.
6. Collaborate with healthcare providers and staff to ensure smooth patient flow.
7. Follow HIPAA guidelines and maintain patient confidentiality at all times.
8. Provide excellent customer service and address patient concerns or issues promptly.

Please note: This is an on-site position and does not offer remote or hybrid work options.

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Required Skills:

• High school diploma or equivalent required.
• Proven experience in a customer service or administrative role, preferably in a healthcare setting.
• Strong communication skills, both verbal and written.
• Proficient in using computer software for scheduling and data entry.
• Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
• Detail-oriented, organized, and reliable.
• Knowledge of medical terminology and insurance processes is beneficial but not required.
• Longevity in past roles.