New Patient Concierge - Front Desk & Scheduling

SGA Dental Partners; Newburgh (IN); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off (PTO)

401(k) Retirement Plan

Health and Vision Insurance

Employer-Paid Dental Insurance

Life Insurance

Care.com Membership

Supplemental Disability

Scrub Allowance

Job summary

Woodyard Periodontics in Newburgh, Indiana is seeking an Office Associate / New Patient Concierge to warmly welcome newcomers, manage inquiries via email, text, and phone, and support the front desk.

You will schedule appointments, verify insurance, and explain processes; prior dental front office experience is preferred, but the role welcomes learners who are reliable, detail‑oriented, and eager to provide exceptional first impressions.

Qualifications

• Experience in a dental or medical front office setting preferred - but not required.
• Ability to learn and utilize dental practice software and multitask.
• Friendly, reliable, and detail-oriented.
• Ability to consistently provide positive first impressions.

Responsibilities

• Coordinate and welcome new patients by managing incoming emails, texts, calls, and other inquiries.
• Schedule appointments, verify insurance, and inform new patients of process & expectations.
• Maintain an organized and professional front desk environment.

Skills

Front desk coordination

Dental front office

Customer service

Job description

Woodyard Periodontics in Newburgh, Indiana is seeking an Office Associate / New Patient Concierge to warmly welcome newcomers, manage inquiries via email, text, and phone, and support the front desk.

You will schedule appointments, verify insurance, and explain processes; prior dental front office experience is preferred, but the role welcomes learners who are reliable, detail‑oriented, and eager to provide exceptional first impressions.