Compassionate Medical Receptionist — Flexible Schedule & Growth

Womens Healthcare Associates; Portland (OR); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical/Vision

Dental/Orthodontia

401(k)

Employer Paid Long Term Disability

Employer Paid Life & Accidental Death

Employer Paid Maternity Leave

Voluntary Short Term Disability

Voluntary Life Insurance

Voluntary Long Term Care

Flexible Spending Medical

Dependent Care

Transportation Accounts

Paid Time Off & Holidays

Life Balance

Employee Assistance Program

Childbirth Education Classes & Breast/

Job summary

Women’s Healthcare Associates in Portland, OR is seeking a friendly Medical Receptionist to be the first point of contact for patients and callers. You’ll help check-ins, manage appointments, and support a compassionate, patient-centered team.

This role offers a consistent 40-hour week, bilingual perks, and a broad benefits package, including paid time off, holidays, parental leave, and comprehensive health coverage.

Qualifications

• High school diploma or GED required.
• Ability to multi-task and prioritize efficiently.
• Excellent verbal and written communication skills.
• Customer service experience required, medical office experience preferred.
• Knowledge of keyboarding, data entry and basic computer skills, including Microsoft Office products.
• Fosters effective working relationships with all health care team members, patients and others.

Responsibilities

• Greet patients and visitors in person or on the telephone, answers or refers questions to the appropriate recipient.
• Check-in patients, answer incoming telephone calls; manage other front desk operations when appropriate.
• Records and collects co-pays, deposits, and account payment and prints receipts.
• Notifies clinical or other appropriate WHA staff of patient's arrival.
• Obtains records, performs data entry, verifies and updates personal, health, billing and insurance information.
• Scans and updates insurance information into patient's account.
• Examine patient's electronic medical record and demographics for required information for the next day appointments. Notes missing information, co-pays, or balances due on patient accounts according to WHA guidelines. Collect the necessary information when patient arrives for their appointment.
• Ensure reception area and waiting room are clean and neat.

Skills

Multi-tasking

Communication

Customer service

Microsoft Office

Education

High school diploma or GED

Job description

Women’s Healthcare Associates in Portland, OR is seeking a friendly Medical Receptionist to be the first point of contact for patients and callers. You’ll help check-ins, manage appointments, and support a compassionate, patient-centered team.

This role offers a consistent 40-hour week, bilingual perks, and a broad benefits package, including paid time off, holidays, parental leave, and comprehensive health coverage.